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    LCT Show - 2016 - Las Vegas - Jim Luff

    Are you attending the ILCT Show in Vegas next week?

    I will be hosting a structured networking event (B4 Business - Structured Networking) on Sunday at 4:00pm. This Chosen Payments sponsored...
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    Jim Luff Retires

    Greetings friends and family,

    I have been remiss in sharing my retirement plans here on the forum. While I am exiting the daily grind of operating a limousine company. My final day of operation...
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    I charge for the vehicle - not the passenger...

    I charge for the vehicle - not the passenger count. If the passengers legally fit, the vehicle belongs to them for the time they have chartered it. In all honesty, I think that would be viewed by a...
  4. I knew he would resurface somewhere but he had to...

    I knew he would resurface somewhere but he had to relinquish his seat on the board. I think it was kept on the down low.
  5. Dave Shaw is no longer on the board of the NLA. ...

    Dave Shaw is no longer on the board of the NLA. As far as I know, he is no longer in the limo business as we start the new year. As for the top issues for me:
    #1 - Cost of insurance
    #2 -...
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    Never a change in price but 5-hour minimum with...

    Never a change in price but 5-hour minimum with 20% mandatory gratuity. I don't normally add gratuity.
  7. Charles Dickens has never charged me to talk on...

    Charles Dickens has never charged me to talk on the phone. He is fast at repairing and will even work with your mechanic to pull the system out and ship it to him Fed Ex. He's not cheap on the...
  8. Who was it that did the non-renewal on you. I'll...

    Who was it that did the non-renewal on you. I'll add them to my naughty list and tell Santa and all the readers of LCT Magazine. It's horrible that they do that to us. No loyalty!!!
  9. Zurich and Western Experts are in cahoots...

    Zurich and Western Experts are in cahoots together and I would stay as far away from either as possible. They have no loyalty to you! if you have a claim, they will boot you right out the door at...
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    I get about 5 limos.com orders a year. They are...

    I get about 5 limos.com orders a year. They are not a big player in the industry anymore. You are better off to get hooked up with the big boy networks like Music Express, Boston Coach etc...
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    No one can represent your company like your own...

    No one can represent your company like your own people. We live in a now society and people answering the phone must be empowered to match rates, negotiate rates, handle the needs of affiliate calls...
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    REALLY????? No one from the forum is going to...

    REALLY????? No one from the forum is going to the show at all?????
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    LCT East -- NLA Educational Program

    Anyone here coming to LCT East? I will be hosting a session to introduce operators who want to become affiliates with other operators. I would love to meet some of you at the show which begins on...
  14. I don't do it because we do too much work for...

    I don't do it because we do too much work for affiliates like Music, Boston, EmpireCLS etc. and we also have accounts with Buck Owens Crystal Palace and our local arena and while it might look good...
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    Exactly, it costs nothing to store it. We clean...

    Exactly, it costs nothing to store it. We clean them up with Lysol, bag them up in a Hefty trash bag, tag it with the client name and return date. It's no big deal. As far as keeping a booster in...
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    I prefer cabs but I also love good red blends and...

    I prefer cabs but I also love good red blends and syrah's. Not a merlot fan though.
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    Jordan Vineyards Cabernet, Silver Oak, Simi,...

    Jordan Vineyards Cabernet, Silver Oak, Simi, Tobin James, Croad Vineyards, Rodney Strong are all favorites and I suppose because they all make a great tasting wine.
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    Thanks guys......I was just having fun myself...

    Thanks guys......I was just having fun myself with the debate comment......
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    Tell Alex that Reservations@xxx.com or...

    Tell Alex that Reservations@xxx.com or Info@xxx.com is industry standard and so easy for clients to remember. They either need info or they need to make a reservation. That's what we do. Not sure...
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    Lot's of good stuff coming up here and good...

    Lot's of good stuff coming up here and good thoughts......I would like to further elaborate on how we handle emails in our company. Every employee has their own email box and we keep it simple such...
  21. Ours is $85,000 per year at full retail value. ...

    Ours is $85,000 per year at full retail value. However, this isn't really true because we donate gift cards to charity groups and the redemption rate is about 13% of all $250 cards issued. This...
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    Good point Brandon! I have all my business...

    Good point Brandon! I have all my business emails forward to my personal so I just have one place to check emails. Rich, are you wanting to debate me????? :o
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    Change it! Your domain name separates you from...

    Change it! Your domain name separates you from amateurs. It should match your website. Such as, my website is www.limousinescene.com and everyone that works here has an email like...
  24. Your best bet is to attend the industry shows and...

    Your best bet is to attend the industry shows and then while there, attend the affiliate networking events that are designed specifically to connect smaller operators with large network operators...
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    2888Hope to see Estera and the love of her life,...

    2888Hope to see Estera and the love of her life, Alex at an upcoming show but for now.......at least you know what she looks like. Photo chosen at random
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