Springfield Coachbuilders

[Michael-Admin]

Springfield Coach Builders (E)
1903 N. Barnes
Springfield, Missouri 65803
http://www.limoland.com

Phone: 800/808-6565 417/866-6363
Fax:417/866-6142

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[Wade Randolph]

I have been a happy customer of Springfield Coach since 1998. The most trouble free limousines that I have owned. Real workhorse limos with unbelievable reliability. Not the most fancy limos but surley among the most reliable.

Wade Randolph

[sean driscoll]

I ownwd springfieds sinscce 1990 and they are great cars but since cigis exsitance i AM NOT HAPPY WITH THEIR CUSTOMER SUPPORT and they are getting away form the origional springfield tradiotions they are answering to investors ony not customers

[the truth]

springfield coach has definitely went down hill since the new people have taken over. does anybody know what has happened to old people who were at springfield coach before. have they started anything new?

[sean driscoll]

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by the truth:
springfield coach has definitely went down hill since the new people have taken over. does anybody know what has happened to old people who were at springfield coach before. have they started anything new? <HR></BLOCKQUOTE>

[sean driscoll]

the origional people are getting something together e-mail me they still are getting on their feetseandrisc@earthlink.net

[the truth]

thanks...i heard that some of the old springfield people re conditioning used cars and re selling them.

[sunshinelimos]

I OWN 2 SPRINGFIELD LIMOS AND THEY ARE JUNK NOTHING BUT PROBLEMS ALSO CUSTOMER SERVICE SUCKS I BOUGHT 2 2005 LINCOLN 120 IN FEB IT IS NOW JUNE OF 2005 WENT TO FORD AND FOUND OUT THAT THEY NEVER SUBMIT MY WARRANTY TO FORD FOR THE 4 YEAR 150000 MILE WARRANTY JUST HAVE A 4 YEAR 50000 MILE WARRANTY CONTACT ME ANY QUESTIONS

[sunshinelimos]

I NEED SOME ADVICE IF ANYONE CAN GIVE SOME TO ME ABOUT SPRINGFIELD COACHWORKS SELLING ME A NON QVM CAR!!!!!!!!

[lousheeny]

As far as I'm aware springfield limos, springfield caochworks are two seperate companies,one has qvm status one doesn't.

[sunshinelimos]

YEAH BUT I BOUGHT 2 2005 120 LINCOLN STRETCHES SAYS ON INVOICE IT IS A QVM BUT FORD SAYS IT ONLY HAS THE 4/50000 MILE WARRANTY NOT THE 4/150000 MILE WARRANTY I WAS TOLD THATS WHY I BOUGHT THEIR CARS THETY NEVER SUBMITTED THE PAPERWORK TO FORD FOR MY ESP COVERAGE I BOUGHT THEM IN FEB NOW ITS JUNE

[sean driscoll]

the 05 you bought is under the new management you need to address cigi on your problems e-mail me and i can direct you to another comany thant can help

[Dean Schuler]

I have seen some very nice cars from this builder.

[sunshinelimos]

CAN SOMEONE TELL ME WHAT IS GOING ON WITH THIS COMPANY EVERYTIME I CALL FOR WARRANTY ISSUES THERE IS A NEW PERSON HANDELING THEM I CANT BELIEVE HOW DISORGANIZED THIS COMPANY IS ALSO SALESMAN WHO SOLD ME LIMOS IS NO LONGER WITH COMPANY EITHER

[sunshinelimos]

HI I NEED SOME ADVISE THIS COMPANY SOLD ME 2 10 PASS 120 LINCOLN 2005 MODELS THEY HAD PROBLEMS SPRINGFIELD AUTHORIZED THE REPAIRS FOR WARRANTY WORK STILL 90 DAYS LATER MECHANIC STILL HASNT BEEN PAID COME TO FIND OUT I FOUND 2 OTHER LIMO COMPANIES WITH THE SAME SITUATION AS ME IS THIS COMPANY GOING OUT OF BUSINESS SOUNDS LIKE IT TO ME AND WHAT SHOULD I DO NEXT KEEP GETTING RUN AROUND FROM THIS COMPANY http://limos.com/graemlins/bsmeter.gif

[sunshinelimos]

HI I AM IN A Real dilemma this company really screwed me spoke to warranty company was suppose to overnite check to mechanic person in office sent check by ground freight mechanic has been waiting 90 days for payment so he will not release car he has been getting the run around from this company for 90 days so this weekend i have alot of work cant cover because of their disregard for my warranty i cant get no one to cover these runs so clients are pissed i gave them cigi phone # and told them it was out of my hands and i dont know what else i should do appreciate any feedback

[joel yee]

Originally posted by sunshinelimos:
HI I AM IN A Real dilemma this company really screwed me spoke to warranty company was suppose to overnite check to mechanic person in office sent check by ground freight mechanic has been waiting 90 days for payment so he will not release car he has been getting the run around from this company for 90 days so this weekend i have alot of work cant cover because of their disregard for my warranty i cant get no one to cover these runs so clients are pissed i gave them cigi phone # and told them it was out of my hands and i dont know what else i should do appreciate any feedback


Has your mechanic had the limo for 90 days or is he not paid for previous repairs?And you took the limo in again for more repairs?How much is owed ? Can you pay the mechanic to get limo and wait to get your money from springfield?? Also is this springfield coach or springfield limos ? They are two different companies springfield coach is cigi.Have you tried ford QVM to help with the situation?



Coach Industries Group, Inc. Corporate Office
12330 SW 53rd Street
Suite 703
Cooper City, Florida 33330
Tel: (954) 602-1400
Email: info@cigi.cc

Coach Financial Service
12330 SW 53rd Street
Suite 703
Cooper City, Florida 33330
Tel: (954) 602-1400
Fax: (717) 754-7634
Website: Coming Soon
Email: finance@cigi.cc

New York Sales Office
3900 Veterans Highway - Suite 140
Bohemia, New York 11716
Tel: (631) 567-7500
Toll Free: (866) 548-CIGI (2444)
Fax: (631) 389-2222
Website: http://www.limoland.com
Email: info@cigi.cc

Springfield Manufacturing & Sales Office
Springfield Coach Industries
1903 North Barnes
Springfield, MO 65803
Tel: (417) 866-6565
Toll Free: (800) 808-6565
Fax: (417) 866-6142
Website: http://www.limoland.com
Email: info@cigi.cc

SubContracting Concepts, Inc.
One Lawrence St.
Glens Falls NY 12801
Tel: (518) 745-4163
Toll Free: (800) 821-5344
Fax: (518) 793-5209
Website: http://www.scicourier.com
Email: janet@scicourier.com

Corporate Development Services, Inc.
One Lawrence St.
Glens Falls NY 12801
Tel: (518) 745-4163
Toll Free: (800) 821-5344
Fax: (518) 745-4165
Website: http://www.corpdev.com
Email: scott@corpdev.com

http://www.cigi.cc/company/management.asp

[sunshinelimos]

THE BILL IS OVER 3000.00 WHICH SPRINGFIELD COACHWORKS AGREED TO PAY MY MECHANIC HAS BEEN WAITING 90 DAYS TO GET PAID NOTHING BUT THE RUN AROUND SAID THEY OVERNITE CHECK TO HIM SHOULD OF GOT IT FRIDAY THEY MUFFED UP AND SENT IT GROUND UPS WHICH IT WILL GET HERE ON WED I CANT AFFORD A 3000 REPAIR BILL WHICH THEY AGREED TO PAY I AM SO FED UP WITH THIS COMPANY AND I KNOW OF 3 OTHER COMPANIES WAITING 90 DAYS TO GET PAID

[joel yee]

Originally posted by sunshinelimos:
THE BILL IS OVER 3000.00 WHICH SPRINGFIELD COACHWORKS AGREED TO PAY MY MECHANIC HAS BEEN WAITING 90 DAYS TO GET PAID NOTHING BUT THE RUN AROUND SAID THEY OVERNITE CHECK TO HIM SHOULD OF GOT IT FRIDAY THEY MUFFED UP AND SENT IT GROUND UPS WHICH IT WILL GET HERE ON WED I CANT AFFORD A 3000 REPAIR BILL WHICH THEY AGREED TO PAY I AM SO FED UP WITH THIS COMPANY AND I KNOW OF 3 OTHER COMPANIES WAITING 90 DAYS TO GET PAID
What was repaired for $3000??

How did the mechanic get the limo if the repairs were done 3 months ago??

Seems odd that the mechanic has the limo 3 months after being repaired, what's the rest of the story.

Did you check with UPS for a tracking # and see if the check was actually sent??

If the check is on the way the mechanic should give you the limo, if his money gets to him wednesday.Do you have a relationship with this shop or is this their first time dealing with you??

Did ford offer you any assistance in getting the warranty taken care of, or in trying to get you paid??

Who have you contacted at CIGI ,if anyone??

[sunshinelimos]

THAT IS THE WHOLE STORY WHEN I BOUGHT 2 NEW 2005 SPRINGFIELD LIMOS ALOT OF STUFF WAS WRONG WITH LIMOS I TOOK IT TO REPAIR SHOP FORD DEALER AND THEY CALLED SPRINGFIELD GOT WRITTEN AUTH AND DID REPAIRS THAT WAS 90 DAYS AGO EVER SINCE THEN SERVICE ADVISOR HAS BEEN CALLING THEM AND GETTING THE RUN AROUND VOICE MAIL NO ONE RETURNS PHONE CALLS AND THEY HAVE HAD SO MANY WARRANTY PEOPLE WITH THAT COMPANY ITS A SHAME CALLED FORD AND QVM CANT HELP ME THEY DONT GIVE A SHIT SO I AM STUCK I GOT TRACKING # FOR CHECK BUT THEY WANT MONEY NOW I CANT BLAME I KNOW I CANT WAIT 90 DAYS TO GET PAID SO MY LAWYER IS GONNA GET INVOLVED I HEAR RUMORS THAT THIS COMPANY IS GOING BANKRUPT

[sunshinelimos]

HOW THEY GOT LIMO THIS IS WHERE I GET OIL CHANGED SO HE TOLD ME WHEN I WAS THERE ABOUT THIS MESS

[sunshinelimos]

CALLED EVERYBODY AT SPRINFIELD,CIGI, NOTHING BUT RUN AROUND EVERYONE ELSE I SPOKE TO WHO BOUGHT A LIMO BEFORE 2004 WAS HAPPY EVERYONE ELSE I TALKED TO AFTER 2004 -2005 WAS NOT I KNOW OF 2 OTHER LIMO COMPANIES THAT ARE GOING THRU THE SAME BULLSHIT AS ME AND QUALITY OF THESE 2 LIMOS ARE CRAP MY 13 YEAR OLD COULDVE BUILT A NICER LIMO THE VYNAL IS SEPERATING FROM INSIDE LIMOS THE GLUE THEY USE MUST BE CRAP ALSO REPLACED BOTH OF MY STARGAZER PANELS IN CEILING AND BEHIND BAR ON BOTH CARS I CAN KEEP GOING ON WITH DEFECTS ALSO CAR IS RUSTING ALREADY

[joel yee]

I contacted CIGI in florida directly and got the problem solved. Sprinfield in missouri gave the shop the run around. Like I said I contacted CIGI on a Saturday and 2 hours later I received a phone call and the problem was solved.Shop received a check fedex 3 days later.

As to the limo it had some paint problems, an a/c vent needed to be installed,and a water leak.Since it was fixed everything has been fine and the quality of the limo seems very good.

[sean driscoll]

cigi is a mess I have a friend back east that bougt some cars from them cant ger them warrantied talks to anew person evertime they pick up the phone he called me and told me to help him get rid of these cars and get some quality built cars i am going to recommend him to springfield limo sales

[sunshinelimos]

ITS A SHAME A GOOD COMPANY RAN INTO THE GROUND I FILED A CASE WITH THE FEDERAL TRADE COMMISSION AND 2 OTHER COMPANIES IN MY AREA BOUGHT CARS FROM THEM CARS ARE BUILT LIKE CRAP PHONE # TO FTC IS 1 877 382 4357 IF WE GET ENOUGH COMPLAINTS TOGETHER AND COMPLAIN THEY WILL TAKE ACTION EMAIL ME SO WE CAN STAY ON TOP OF THIS

[to tell the truth]

just want to clarify the following

springfield limousine sales is not affiliated at all, in any matter, with cigi or springfield coach builders.

springfield limousine sales is made up of the ex founding owner and management and ex employees of the original springfield coach builders that saw the success from 1994 to 2004,

the company was sold to cigi in january of 2004

springfield limousine sales currently is a non qvm builder of 120"-140" lincolns, mercurys, excursions and hummer H-3's. they build on new and used chassis

the company is still based in springfield missouri

thanks...have a nice day

[Limo_daughter_87]

Originally posted by sunshinelimos:
CAN SOMEONE TELL ME WHAT IS GOING ON WITH THIS COMPANY EVERYTIME I CALL FOR WARRANTY ISSUES THERE IS A NEW PERSON HANDELING THEM I CANT BELIEVE HOW DISORGANIZED THIS COMPANY IS ALSO SALESMAN WHO SOLD ME LIMOS IS NO LONGER WITH COMPANY EITHER

I'll tell you whats going on there is that since John Bumgarner has sold SCB to Cigi, and Rex Williams and some former employees has left, they have went down hill. You don't have good customer service anymore.

[wimpy01]

Is it possible sunshinelimos might be able to disable the caps key on the computer and actually use upper and lower case in his communiques?

[sunshinelimos]

JUST A UPDATE STILL WAITING FOR SOME ACTION FROM SPRINGFIELD ABOUT THE ABORTIONS THEY SOLD ME

[sunshinelimos]

Well one of my problems are gone sold car for a 10,000 loss. Cut my losses, now when i can.Still waiting for rob head of customer relations to get back to me. I left 4 messages for him so far this week no responce!!!!!!!I advise anyone interested in buying a limo please contact me i have alot of voice recording's of how they treat they customers and federal trade commision case #'s from 4 other companies.Please stay away from this company cars are made like crap interior looks like it is 5 years old when car is 8 months old they build crap .So my next option is to go to court.i will update this forum when i find out more!!!!!!!!!!

[sunshinelimos]

Two words for this company!!!


http://limos.com/graemlins/bartmoon.gif
CON ARTIST'S!!!!!!!

[Dean Schuler]

Originally posted by sunshinelimos:
Well one of my problems are gone sold car for a 10,000 loss. Cut my losses, now when i can.Still waiting for rob head of customer relations to get back to me. I left 4 messages for him so far this week no responce!!!!!!!I advise anyone interested in buying a limo please contact me i have alot of voice recording's of how they treat they customers and federal trade commision case #'s from 4 other companies.Please stay away from this company cars are made like crap interior looks like it is 5 years old when car is 8 months old they build crap .So my next option is to go to court.i will update this forum when i find out more!!!!!!!!!! Sunshine Limos, Please fax me the Federal Trade Commission cases at 504-837-5607 or e-mail them to me at info@signaturelivery.com.

[sunshinelimos]

Hey dean my ftc case # is 686 3967 i will get you the 3 other limo companies ftc case #'s thanks
FTC TELE # 1 877 382 4357

[sunshinelimos]

I see cigi closed the new york office now the downward spiral continues,spoke to one of the salesman in that office they never told anyone about the closing just came in and let everyone go!!!!!!!!!

[Dean Schuler]

Originally posted by sunshinelimos:
Hey dean my ftc case # is 686 3967 i will get you the 3 other limo companies ftc case #'s thanks
FTC TELE # 1 877 382 4357 Can you fax me copies of the actual complaints ? My fax is 504-837-5607.

[sean driscoll]

i know several comanies in the same mess and for a short time had the use of a cigi car and a comany 30 miles frome me bought a few cigi cars and I have been busy helping him unload these peices of junk they are 05s and my boss recommended i help them get rid of these cars if we can keep the together long enough to sell our comany had JBs cars and we are thrilled with them and would recommend them to everyone rading this fourm and stay away from CIGI because they only know how to build a limo on paper from the sights Ive seen in thier shoddy workmanship,im suprised ford allows them to carry a QVM status whenever the cars are held together with chewing gum going out the door to the customer

[sunshinelimos]

Can't wait till april for the limo show in florida i will be at cigi aka springfield's booth talking people out of buying there crap.Tried to remedy problem with rob at cigi all they did was dick me around so i figure if i talk at least one person out of buying there crap my mission is complete.Hey cigi see you at the show!!!!!!!!

[sunshinelimos]

I went to limo show in orlando florida and these con artist's didn't even show up,but i will see them in the next show in atlantic city.Hey cigi aka springfield can't hide forever!!!!!!

[Drew]

Why would someone want anything other than a krystal. We make the best cars on the road.

[sunshinelimos]

I wonder if federal prison has a qvm dept for inmates,frank o donnell can be president!